Point: Innovation tournaments can be run either competitively or collaboratively, with each approach yielding better results for different purposes.

Story: In his second book, Best Practices are Stupid: 40 Ways to Out-Innovate the Competition, (named the 2011 best book on innovation by CEORead) innovation speaker Stephen Shapiro offers 40 tips on how to innovate efficiently.  His tip #11, for example, tackles the topic of innovation competitions and tournaments. The tip focuses on what role, if any, collaboration should play in these bounty-driven events.

Innovation tournaments can be run either competitively or collaboratively, Shapiro says.  In a competitive tournament, such as ones run by Cisco and LG Electronics, no participant can see rivals’ submissions.  In a collaborative tournament, such as GE’s Eco-Imagination challenges, anyone can see a submission and comment on or vote on the entry. The Netflix Prize and X Prize use a hybrid version, running the tournaments as competitions for prizes but allowing for collaboration within each submission.

Which approach generates the best solutions? Collaborative tournaments work best in areas where problems require “cumulative knowledge” or “building on best practices,” Shapiro says, citing research by Kevin Boudreau and Karim Kakhani in the Sloan Management Review. The collaborative approach lets players build on to each other ideas and create more refined ideas based on feedback from other participants.

Competition, in contrast, is most effective when the problem requires broad experimentation with an emphasis on truly new ideas rather than refined ideas  The competitive aspect means that many different ideas are pursued simultaneously. Whereas collaboration enjoys the benefits of players influencing each other, competition enjoys the benefits of players being independent of each other, thereby avoiding problems like groupthink, which might artificially narrow the ideas along the basis of the first idea suggested.  In some cases, a hybrid approach will use competition in phase one of the tournament to gather a lot of ideas and then use collaboration during a second phase to flesh out and refine the most promising ideas.

Action

• Hold an innovation tournament to access the innovative energies of suppliers, customers, and smart people from around the world.
• Use a collaborative tournament if you need ideas that are cumulatively built and more carefully refined by the players.
• Use a competitive tournament if you want a wider range of “left-field” ideas and plan to do your own refinement or hold a two-stage contest in which the second stage refines the ideas of the first.

Tags: collaboration, GE, Innovation, innovation competitions, innovation tournaments, LG Electronics, Netflix, open innovation, Stephen Shapiro, X PRIZE

Point: Collaboration between doctors, patients, designers and lab technicians brings healthcare delivery breakthroughs.

Story: The inspiring origins of the Mayo Clinic illustrate the timelessness of collaborative innovation. Back in the 1880s, two brothers, Will and Charles Mayo, founded the clinic with their father, Dr. William Worrall Mayo, and introduced the concept of a group practice.  The Mayos sought medical breakthroughs by bringing together doctors, laboratory experts, and business people. As the younger Will Mayo said, “In order that the sick may have the benefit of advancing knowledge, a union of forces is necessary.”

Today, we have the fruits of many medical breakthroughs but need better ways to deliver the breakthroughs in efficient and effective ways.   Many chronic diseases, like diabetes, can be treated but depend on more than just a one-shot procedure in a doctor’s office or hospital.  For these conditions, healthcare delivery requires education and engagement between doctors and patients.  The quest for new breakthroughs in healthcare delivery calls for a new round of collaborative innovation, embodied by the Mayo Clinic’s SPARC unit.

The Mayo Clinic uses SPARC to develop new services for patients.  SPARC stands for See, Plan, Act, Refine, Communicate.  Mayo believes in a fast prototyping approach: a crossfunctional team of doctors, industrial designers, patient education experts, facilities people and financial analysts work together to create new ideas and test them in the “Hub.” The collaboration includes some of the usual healthcare and research leaders, like Blue Cross Blue Shield of Minnesota, University of Minnesota, MIT, Yale, and GE Healthcare.  But it also attracts collaborators from industry, such as IDEO, Best Buy, Steelcase, Microsoft, and Cisco.

The Hub creates reconfigurable prototypes of patient check-in counters and examination rooms. The team that develops a new service can observe the prototypes in action through glass and via video.  “We take research out of the laboratory and translate it in a very quick and meaningful way right to the patient’s bedside,” said Dr. Glen Forbes, CEO of Mayo’s Rochester, MN campus. “That takes a lot of collaboration, because you’re crossing cultures and you’re often times crossing a lot of internal organization structures and silos.”

Most crucially, the Mayo Clinic engages patients to accelerate innovation.  “Our patients have a long history of participating in our research and education endeavors,” says Barbara Spurrier, Administrative Director, Mayo Clinic Center for Innovation.  The Mayo uses ethnographic techniques to analyze the quality of doctor-patient interactions, survey patients for their impressions, and talk to patient’s families.  Human-centered design thinking ensures that the innovations aren’t just technically correct, they deliver higher quality of life for patients.

Action:

• Find a gap between technology and society, such as the gap between the capabilities of a technology (e.g., a medical treatment) and the delivery of that technology (e.g., a patient’s compliance)
• Recruit collaborators from both the technology side and the people side to bridge the gap
• Create tangible and testable examples of innovations through visualization, modeling and rapid prototyping
• Use both hard science and soft science methods to gain both objective and subjective feedback for further innovations

For more information:

Mayo Clinic

Mayo Clinic Center for Innovation Partnerships

Leonard Berry and Kent Seltman, Management Lessons from Mayo Clinic: Inside One of the World’s Most Admired Service Organizations, 2008

Evan Rosen, The Culture of Collaboration: Maximizing the Time, Talent and Tools to Create Value in the Global Economy, 2009

Glenn S. Forbes, M.D.

Mayo Clinic and University of Minnesota partnership

Tags: breakthroughs, collaboration, healthcare, patient education

Point: Test large-scale innovations for 1/20th the cost by using 3D simulations to prove viability and performance.

Story: Forty years ago, Georges Mougin got an idea: solve water shortages in drought-ridden countries by towing an iceberg over the sea to them. Floating icebergs are pure drinking water, but they slowly melt into seawater.  Why not harvest them before all that drinking water is lost?

The idea of towing an iceberg, however, seemed crazy.  When Mougin talked with scientists about the idea, objections abounded.  “Once you get north of the equator, you’ll have nothing but a rope at the end of your tow,” said Wilford Weeks of the U.S. Army Cold Regions Research and Engineering Laboratory at a conference in 1977 when hearing of the idea.  Other questions were: how much power would it take to tow 100-million ton iceberg? What would be the environmental impact of it melting in equatorial waters once it was anchored at a coastal city?

Although Mougin was confident of the idea’s viability, he had no way to prove it. Despite securing the backing of a Saudi prince, Prince Mohammed al Faisal, the projected costs and unanswered questions proved insurmountable.  But Mougin continued working on the idea, doggedly amassing data on issues like ocean currents and learning how technologies from other industries, like those developed for off-shore oil drilling, could be tapped.

Mougin’s lucky break came in 2009, when he heard of Dassault Systemes‘ “Passion for Innovation” program.  Dassault Systemes sponsors the Passion for Innovation program as a philanthropic venture to give individuals or nonprofits free access to Dassault Systemes’ suite of products (CATIA, DELMIA, SIMULIA, ENOVIA, 3DVIA. SoildWorks, Exalead) as well as a team of Dassault Systemes engineers.

“We’ll help you and provide you with the modeling and simulation technologies that should demonstrate that your project is feasible,” said Cedric Simard, IceDream Project Director, Dassault Systemes.

Dassault Systemes worked with Mougin: “We used virtual and digital simulation technology to recreate a virtual world around the iceberg, taking into account real oceanographic and weather data to simulate the sea currents at several depth levels, as well as the wind, waves, and even the impact of the sun’s rays,” Simard said.

After using CATIA software to create an exact model of the iceberg, the team used Dymola for the complex simulation, factoring in issues like ocean temperatures that would affect melting en route as well as meteorological phenomena like wind. The team also used SIMULIA software to consider risks such as fracturing of the iceberg. Running these simulations enabled the team to test the concept for a fraction of the cost of building a prototype: $500,000 instead of $10 million.

The simulations proved that it’d be possible to tow a 7-million-ton berg with one tugboat, primarily relying on ocean currents and consuming only 4000 tons of fuel over the 140-day journey, Simard said. The berg would experience some melting (38%) but still provide enough drinking water for 20,000 people for one year.

“Mougin is a very passionate guy,” Simard said. “He’s 87 years old, and he’s been working on his project for forty years. Now thanks to the power of simulation and the digital world, he can see how his idea would work in reality.”

Action:

• Create mathematical models of large-scale innovations
• Ground the model in real-world conditions and environments with empirical data
• Estimate performance, costs, potential failure modes using advanced software
• Present a compelling graphical story of the innovation with 3D visualization.

Sources and Additional Information:

My video interview with Cedric Simard on CollaborativeInnovation.org

Ice Dream Project

“Dassault Puts Inventor’s ‘Ice Dream’ to 3D Simulation Test” by Beth Stackpole

“Iceberg Transport” by Lauren K. Wolf

Tags: 3D, Innovation, prototyping, simulation, testing, virtual reality