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		Selected Past Projects Books editing The Story of America McGraw-Hill (forthcoming) editing Why Europe? The Rise of the West in World History, McGraw-Hill 2008 author, Singapore (Modern Nations of the World series), Lucent Books, 2005 contributed research and writing to: Strategic Management, Prentice Hall (forthcoming) Marketing Management, McGraw-Hill 2009 Financial Accounting, Prentice Hall, 2006 Marketing: An Introduction, Prentice Hall, 2006 The Resilient Enterprise, MIT Press, 2005 (named a "best business book of 2005" by the Financial Times) Marketing Management, Prentice Hall, 2005 Don't Relate - Advocate, Prentice Hall, 2005 Financial Accounting 6e, Prentice Hall, 2005 Marketing Management, Prentice Hall, 2005 Principles of Marketing, Prentice Hall, 2005 Marketing: An Introduction, Prentice Hall, 2004 Marketing: Real People, Real Choices, Prentice Hall, 2004 Principles of Marketing Activebook, Prentice Hall, 2003. Digital Marketing Strategies, Prentice Hall, 2003. Management: Inventing and Delivering its Future, MIT Press, 2003 Rethinking Management Education, Information Age Publishing, 2001. Liberation Management, Tom Peters, Alfred A. Knopf, 1992 (named the "Management Book of the Decade for the 90s") chapter in Special Libraries & Information Centers, Washington, D.C.: SLA, 1999 chapter in Expanding Technologies, Expanding Careers, ed. Ellis Mount. Washington, D.C.: SLA, 1997 chapter in Creativity and Innovation, ed. Tudor Rickards. The Netherlands: TNO, 1991. in Acknowledgements for work on: TeamBuilt by Mark Sanborn, MasterMedia, 1993 Creating Shared Vision by Marjorie Parker, Dialog International Ltd., 1990 CareerTracking by James Calano and Jeff Salzman, Simon & Schuster, 1988 Articles and Columns in Training and Development magazine in MIT Report in MBA Roundtable in Business Information Alert in Inside Decisions in Visions, the newsletter of the Product Development and Management Assn (PDMA) in Scientific and Technology Annual Reference Review in Creativity, IBM-Austin's journal for technical professionals Monthly column in CareerTrainer and weekly columns in Speaker Update and Weekly News Research and/or editing of articles that appeared in Fast Company Sloan Management Review Management Science Strategic Management Journal Smithsonian Wall Street Journal Best Practices Reports Marketing Metrics Human Resource Strategies Impact of the Internet on Customer Loyalty IT Project Management Best Practices Justifying Knowledge Management: Approaches and Cases New Technologies in Use: How Companies are Applying 15 Leading Technologies Competitor Analysis and Industry Reports Reports on 16 different industries including aerospace, automotive, banking, chemicals, consumer packaged goods, contract manufacturing, food and beverage, footwear and apparel, industrial/heavy manufacturing, insurance, oil, pharmaceuticals, telecommunications, transportation and utilities. Healthcare Innovation, Investments and Growth Prospects in 12 Countries Information Technology in the Financial Services Industry Opportunities in Graduate Distance Education Programs Overview, Competitor Analysis, and Best Practices in Continuing Education Conference Reports Information Wanted: Boomers, Trust & the Future of Advice, Cambridge 2008 Achieving the Energy-Efficient Supply Chain, Cambridge 2007 YPO Stanford Business School Seminar, Palo Alto 2007 Demand Management Solutions Group Roundtable, Chicago, 2007 Healthways-MIT Health Literacy Forum, 2007 Emerging Markets: Supply Chain Strategies, Cambridge 2007 Global Leadership Summit, Toronto 2007 Building the Future Supply Chain Now, Zaragoza (Spain) 2006 Creating and Leveraging Supply Chain Flexibility, Cambridge 2004 eyeforPharma West Conference, San Diego 2001 Frontiers of Global Supply Chain Management, Paris 1999 RFID Innovations and Values, Palo Alto 2004 CIO Summit, Cambridge 2002 New Transportation Technology for Older People: OECD ­ MIT International Symposium, 2003 Academy of Management Conference, San Diego 1998 On-Demand Briefings and Executive Summaries Decision Technologies in the Pharmaceuticals Industry e-Learning Trends and Major Players Forecasting Techniques Leading Practices in Technology Innovation Post-Merger Integration Workbooks and Training Manuals Leadership Training Risk Management Manual How to Give Presentations that Win Approval For Women Only: Stress Management Strategies End-User Training Strategies for an SAP R/3 Implementation Project contributed to: How to Give Exceptional Customer Service; Management Effectiveness Motivating Today’s Workforce White Papers Business Models for e-Learning Managing Change During Large-Scale ERP Implementation Projects Audiotapes, Videotapes, Speeches, and Workshops coauthored "How to Set Up a Corporate Library" audiotape produced by CareerTrack. contributed research to training videos: Developing a Customer Retention Program How to Set Up and Maintain a Training Library Motivating People in Today’s Workforce wrote and delivered workshops: "Strategies for Stimulating Innovation in Your Organization” at the 2nd European Conference on Creativity and Innovation "How to Make Your Research Come Alive" for National Speakers Assn. “Knowledge Mapping” for McKinsey & Company Case Studies Over 450 case studies and company best-practice profiles including: Acer Group Acordia, Inc. British Petroleum Chiat/Day Cisco Systems Dell Corp. Dorling Kindersley PLC Empresas Iansa, S.A. (Chile) Hoechst Marion Roussel (Venezuela) IDG Ingersoll-Rand Karmoy Frabrikker (Norway) Praxair (Canada, Singapore) Productos Corinter (Mexico) Schneider National Thermo Electron Transportadora de Gas del Sur (Argentina) ©1988-2009 by Working Knowledge®